Secretarial/PA Training

Most people use common PC based computer programmes on a regular basis. A lot of people have some typing skills. Some people have had experience of administrative but not secretarial roles.

Our training takes these varied experience levels into account and builds on them with the objective of students achieving the Souters Secretarial/PA Diploma after examination and course work assessment.

1. Secretary Beginner Module

Being a good typist with quality IT skills is a vital attribute of a successful secretary. On this starter module you may join with a low typing speed and you will have up to two months after the course has ended to achieve a satisfactory speed of 45 wpm.

In the modern office you will also need competence in a range of Office IT products.

Beginners can use this typing and IT module to build the necessary foundation level typing, audio and  IT skill base.

Induction with a tutor followed by supervision and assistance.  After initial induction course times are flexible to suit. You can attend the centre at any time on a pre-booked basis over a one month period to suit your work/lifestyle schedule and to develop a sound skill base.

The centre is open most days until 8 pm and is open on Saturdays. If your training falls over a holiday period your training period will be extended.

This is a course for beginners:

COURSE CONTENT

• Beginner training in MS Word, Excel, PowerPoint.

• Typing skills enhancement and audio typing.

• Basic office skills outline:

·         Company structures and job roles

·         Health and Safety

·         Purpose of the Office

·         Receptionist functions

·         Telephone etiquette and procedure

·         Incoming and outgoing mail

·         Basic HR dept functions

·         Proofreading

• Course completion certificate after successful assessment.

Course requirement:

Good general level of education and a positive attitude.

2. DIPLOMA Secretary/PA

Training to become or consolidation of skills training for Personal Assistant/Secretary positions in any business sector. This course focuses on skill enhancement as detailed below. We also look at building confidence through improving interpersonal and self-developmental skills providing a sounder footing on your career development path.

Main Course Content:

• Diary Management
• Business Letter Writing
• CV Development
• Composing Faxes, Memorandums and E-mails
• Telephone skills
• Making Travel/Hotel Arrangements
• Filing Systems
• Time Management
• Organising meetings
• Taking minutes at meetings
• Invoicing/Petty cash
• Delegation
• Client Care
• Work planning
• Document Presentation
• Mail merge
• Confidence building
• IT skills assessment
• Individual IT skills training in areas needed to include three MS Office products chosen from Word, Excel, Access, PowerPoint, Outlook*
• Training to advanced level where existing skills are sufficiently established.*

*Included in package course

Course entry requirement:

A.

• Existing typing skills

• Good general level of education

• Some job experience.

or

B.

• Completion of Souters Secretary Beginner module or skills assessment to check skills level

DOWNLOAD REGISTRATION FORM  

We now have a dedicated website for secretary courses if you want further information CLICK HERE